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Contact 1300 651 415 or fill out the form below
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The Client Experience team will get in touch to discuss your complaint and possible resolutions
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We are dedicated to resolving any complaints or concerns you have
If we have not met your full expectations, we want to hear about your experience. This will help us review our practices so that we can deliver the best possible service. The Employsure complaints procedure is designed to be quick, simple, and with minimal inconvenience. We have streamlined our system so that we can resolve your complaint quickly and efficiently.
1300 651 415
then press option ‘3’
Employsure Pty Ltd
Level 6, 180 Thomas Street
Haymarket, NSW 2000
If you are not an Employsure client, not a worry. We are very dedicated to solving any problem or issues you have encountered. Please fill in the form below and we will get back to you shortly.
Employsure understands that unlike big corporations, small businesses don’t always have the in-house HR and legal departments to interpret the complex language of Modern Awards and the Fair Work Act.
So we regularly produce resources and offer support to business owners to help them keep compliant, healthy and successful workplaces.
Here are a few of the free resources we’ve created to support small business growth and success: e-guides, monthly legislation updates, webinars, explainer videos and podcasts.
Employsure is a proud partner of Australian HR Institute, Business Council of Australia and Small Business Association of Australia.
You can unsubscribe by replying to any of our emails or by calling us on 1300 651 415 or emailing us at [email protected]
Ensure you are using the correct website as we currently have two websites running for our client portal. You can do this by referring back to your Welcome Email or alternatively try the following links;
If you are still having trouble please, contact us on 1300 651 415 for more information.
Although your contract and standard terms are set for the duration of your contract term we want to work with you. If you feel you are struggling with your payments or want to discuss your contract you can contact us on 1300 651 415 or email us at [email protected]
Whether you are an existing client or you dealt with one of our representatives face to face or over the phone your feedback is important. We have a full team dedicated to your service experience and take your feedback very seriously. Please contact our client Experience team on 1300 651 415 or email us at [email protected]
We pride ourselves for expert knowledge and your feedback is important. We can investigate your concerns further therefore, please contact our client Experience team on 1300 651 415 or email us at [email protected]